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Insurance

mrsmccormack
Visitor

‎25-01-2026 01:29 PM

Wanting to add insurance to my device how do I do this

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2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎25-01-2026 03:00 PM - edited ‎25-01-2026 03:01 PM

Hi @mrsmccormack 

This can only be done at renewal or when you start your contract, read here: https://ee.co.uk/help/insurance/how-do-i-buy-upgrade-or-cancel-my-insurance

There are many third party insurers or you may have the option to add your device to your home and content policy if you have one. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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Leanne_T
EE Community Support Team

‎25-01-2026 03:45 PM

Hi @mrsmccormack 

Thanks for posting on the community 🙂

Just to add to the advice provided, if you have already upgraded or taken a new line but didn’t take insurance, we may still be able to offer you cover. 

The best thing to do is give us a call on either 150 from your EE phone or 07953 966 150 from any other phone. Our guides will take a look into the options. Full information can be found in the Mobile Phone Insurance page. 

Leanne.

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