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Community Activity
EE App Will Not Run a Speed Test
I saw a number of previous posts at the end of last year that people were having issues with the EE App after being moved over from BT. We only moved over in Feb/March and are having the same issues. I want to try and run the tests because our wifi c...
Still got charged
I got charged £28 plus vat on the day I had my £7.50 roaming charges activated why is that ?
I am in the States
I have bought a weeks pass for £25 pounds to use in the States. It worked for a couple of days, including a trip to New York. I went again today and found that nothing works. I can't navigate around, I can't use e tickets and I can't make phone calls...
URGENT!!! Complaint: EE Misinformation Leading to Overbilling
Dear EE Team, I am writing to formally escalate my complaint, which I have already submitted 3 times via complaints section with no response. This matter is extremely frustrating and unacceptable. On 28th February 2025, before leaving the UK, I spoke...
Best Customer Service Experience Ever!
I just want to say what an amazing agent you have in your company and your lucky to have her !Vivienne helped me by way of support and a solution to an ongoing problem that I couldn’t see a way out of .Vivianne shocked me at how supportive your team...
Resolved! Data Gifting
Been trying to gift data for over a week now, when you click the option to gift, the screen turns grey and doesn’t move?
malicious sim swapping
What measures EE takes to prevent malicious sim swapping when hackers pretend to be customers aiming to breach the 2FA mechanism?I tried to ask the company directly, but there is no suitable category to ask in writing, only to call or send a letter. ...
Order Placed, but estimated delivery date.
I placed an order and received an order number beginning in EE which I luckily managed to write down.However, I never received email confirmation from EE (I've checked spam, it's not there).How can I find out the estimated delivery date of my order?L...
paid bill yet still outstanding
I have paid for my outstanding bill the money had left my account yet none of my services had been activated , I am abroad in Spain and can’t get hold of anyone even though I have paid of remaining puzzle
30 day EE Roaming pass
Do EE still offer a 30 day Europe Roaming pass
