Do you have any mobile signal? 3G, 4G, 5G and if so how many bars?
Are you on a Pay Monthly or PAYG sim, and when did you join EE?
Thanks, Alex
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If I solved your issue, please click the solution button below!
If you found my post useful, click the thumbs up button!
To speak to EE, call 150 from your EE mobile or +44 800 079 8586 (freephone) or start a 
