@TonyM76 Are you on contract or PAYG ? And is that a UK mobile number or an international number?
If your on PAYG you need credit on your account to pay for international calls. If your on contract you need to make sure you have you enabled premium rate numbers on your EE account.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
