Hacked and phone reported stolen

Mr707loco
Explorer

‎26-08-2024 12:42 AM

My ex hacked my phone service and reported my phone stolen.. now I'm unable to get service on my S24+ because imei is bad.. what do I do? I've tried calling my old provider and my info been removed 

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XRaySpeX
EE Community Star
EE Community Star

‎26-08-2024 02:40 AM

What's your old provider got to do with your your EE no.?

Only the a/c holder, presumably you ex, can get it un-blacklisted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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