Esim

[kevin_buckley]

I would like to change my monthly existing contract to a cheaper contract  with a esim . If I make calls to uk while abroad will I be charged a different rate as I will be in Eu, on and off, l for the foreseeable future? Also, if uk friends ring me from uk will I be charged at all and will their call charges be affected? Many thanks 

[XRaySpeX]

@kevin_buckley : 

1. You can't downgrade to a cheaper plan mid-term, but only in your upgrade window from 45 days before end of term.
2. You may use your usual UK allowances in the EU with up to 50 GB (contract) or 25 GB (PAYG) data per billing month if you have more. If on contract & your contract started after 07/07/2021 there'll be a £2.29 / day charge for using your UK allowances in EU or alternatively you may buy the Roam Abroad Pass for £15 / month.
   
   On PAYG there are charges for using your pack allowances in the EU of either £2.50 / day or £10 / week, to be taken only from your PAYG credit, not your recurring card payment. If you opt for neither you will be paying standard rates for calls & texts.
   
   If you are on contract, remember to text ROAMING to 150 before you leave UK to ensure roaming is enabled on your account.