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EE employee abusing power

Emmz1992
Investigator
Investigator

‎08-12-2022 02:40 PM

Basically I contacted EE about 2 weeks ago as my now Ex who works for EE was able to access my account whenever he pleased EE have since put extra security on my account to prevent it from ever happening again. 
my query is can I escalate this further as even though this security has been added I feel like he abused his work powers to exercise control and coercion over me. 

0 Helpful
3 REPLIES 3
James_B
EE Community Manager
EE Community Manager

‎08-12-2022 03:32 PM

Hi @Emmz1992,

I've sent you a private message. Please check your inbox and get back to me when you can.

Thanks

James

0 Helpful
Emmz1992
Investigator
Investigator
In response to James_B

‎26-10-2023 10:41 AM

I have escalated this to a governing body now. As a company you should be looking after your customers not allowing staff to abuse their powers and cause further distress to someone fleeing domestic abuse. 

0 Helpful
Christopher_G
EE Community Support Team
In response to Emmz1992

‎26-10-2023 11:52 AM

Hi @Emmz1992 

We take account security very seriously. I've sent you a private message to get you some urgent help with this.

Please have a look and get back to me.

Thanks

Chris

0 Helpful