EE can’t receive txts from Portuguese gov services

[CharlieDeltaFox]

Apparently it’s a known issue that EE in the UK can’t receive txts from the Portuguese government and their related social services. Other networks are receiving the txts. These txts are often for authentication purposes. If this issue can’t be fixed I’ll have to switch networks.

[Chris_B]

@CharlieDeltaFox  Is it ?    Don’t forget this will be an international texts from that location so are chargeable.   Are they happy to pay the fee to send these texts ?  

[Leanne_T]

Hi @CharlieDeltaFox 

Thanks for coming to the community. 

Can you receive texts from all other numbers? 

Have you been in touch with our technical support team? 

Leanne.