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Community Activity
Resolved! I didn't recieve router
Hello, just wondering it might be me being stupid. Thought I'd ask on here before going to EE...hopefully save embarrassment.I've literally just got fibre to house put in, the engineer asked if I'd received a router and I hadn't. I'm still using the ...
Roaming charges in Morocco
HiOne of my colleagues on our business account went away to Morocco. While he was there with a family member, he experienced no signal, so only used his phone in the hotel, when he was connected to their wifi. They were in different parts of the hote...
EE Smart Hub Plus poor range and connection strengh compared to BT Smart Hub 2
Our BT broadband contract came to an end so we've moved fully to EE now and been sent out an EE Smart Hub Plus to replace our BT Smart Hub 2. There seems to be a considerable reduction in range with the new EE box and an unstable or poor wifi connect...
Resolved! Ordered a Phone Contract, upfront payment got taken, no email confirmation.
Hiya, I recently ordered an Iphone 15 Contract on the EE website, its taken the money out of my bank account but i have had no confirmation email at all. It just refreshed the page when the payment was approved.
Phone number disconnected
I'm having simular issue. But have received no text or email to say its being disconnected. Been receiving texts fine until tonight. Iv topped up money taken but still can't do anything. Saying I don't have enough credit or just not sending. [Mod edi...
A new document for your (Insert name of Phone) device agreement is available
I have ordered a new phone and received a text message teeling me to check a document I have been sent.I log in - using chrome on a home Computer, NOT the app - and cannot see any documents att all, anywhere.I checked the forums and a previous soluti...
Resolved! One touch switch and installation / activation dates?
I have just completed the OTS from virgin media.I did this online and was expecting to be able to choose an install date / activation date but there was no option.What is the process? I have an email from virgin media saying the switch date is in 2 w...
New Sim
I ordered a new pay as you go sim on Monday and it arrived yesterday but you sent me a dead simAnd I'm new customer
Contract
Can you please tell me when me contract is up
