03-05-2022 09:27 AM
Voicemail is set up as standard for EE mobile customers but is it free? Does it work abroad? What is Visual voicemail? Read below for answers;
Voicemail is set up as default for all EE mobile customers.
If you’re having any problems activating voicemail or if people can’t leave you messages, try texting “VM ON” to 150.
This will activate your voicemail divert and give the person calling you an option to leave a voicemail.
There are a few ways you can listen to your voicemails on your EE device:
Option |
Actions |
1 |
Press and hold 1 or select voicemail (on an iPhone this is within the phone icon app) or dial 222 |
2 |
If you are calling from another phone within the UK dial 07953 222222 or +447953 222222 if you are calling from abroad |
3 |
If you are calling from another phone you will need a voicemail PIN. To set this up call your voicemail (as above) and select option 3 then option 3 |
4 |
For help on voicemail for a particular phone model, go to our phones and device Help page where you can find more detailed information |
Please see our EE Voicemail Help page for help on setting up a voicemail PIN.
If a voicemail message hasn't been listened to you'll receive a free text alert to let you know it's about to be deleted. Voicemail messages are deleted automatically after 21 days.
A voicemail divert is a setting that gives the person calling you an option to leave a voicemail.
If the setting is switched on, callers will have this option. If they are switched off, they won't be able to leave you a message and the call will either keep ringing or not ring at all if you're unreachable.
If you wish to access your voicemail messages when roaming here are some great tips:
Please see our Roaming Costs, Help page for voicemail charges when you are abroad.
Visual Voicemail is a way to scan and manage your voicemails easily and instantly on your iPhone screen.
To get Visual Voicemail set up on your iPhone you’ll need to check a few things first;
Once you have this you're ready to go.
To activate Visual Voicemail text “iPhone Visual” to 150; you’ll get a text back when this has been set up.
If you’d like some more information on this, please see our EE Visual Voicemail Help page.
If you have any other questions tap 'Reply' below.
19-03-2024 11:33 AM
Hi @lisalisa75
Welcome to the community.
Seven days is our standard. If it's a voicemail that you'd like to keep, you could take an audio note on another device with it on speaker, or do a screen recording as a way to save it.
Chris
11-10-2024 05:16 PM
Why is it so much hassle to turn off voicemail
12-10-2024 07:45 AM
Hi @Bandit161164.
What happens when you text VM OFF to 150?
Do you have standard voicemail or visual voicemail?
Speak soon,
Katie