voicemail

Rost1
Visitor

Hi EE Support,

 

I would like to completely disable voicemail on my number

I have tried the standard codes (#004#, ##62#, ##61#) and the My EE app, but voicemail is still active.  

 

Please escalate this to the technical team and deactivate voicemail fully on the network.  

I do not want calls to be forwarded to voicemail under any circumstances.  

 

Thank you.

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star

Not sure what you mean by "voicemail is still active", I presume incoming calls are still being caught by the auto-divert.

If so, then this is primarily a user community forum rather than a formal support channel. Access to your individual account is needed to remove your auto-divert, CS on 150 have that access. No-one on here does.

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2 REPLIES 2
Fatboy71
Ace Contributor
Ace Contributor

Not sure if you have tried this but have text VM OFF to 150

bristolian
EE Community Star
EE Community Star

Not sure what you mean by "voicemail is still active", I presume incoming calls are still being caught by the auto-divert.

If so, then this is primarily a user community forum rather than a formal support channel. Access to your individual account is needed to remove your auto-divert, CS on 150 have that access. No-one on here does.