EE REMOVED MY ROAM ABILITIES AFTER 2 WEEKS

[Sam326]

I have paid £15 for one month roam while abroad for two weeks, after 10 days abroad I received a text to say the roam has been stopped and I am unable to contact ee to fix this and I am stuck abroad with no internet or ability to call. 

[Sam326]

EE has left me abroad with no internet no calls and with no way to contact them, I can honestly say I am done with this phone company after been with them 8 years. thanks Chris you tried to help. 

[Christopher_G]

I'm sorry to hear that, @Sam326. You may need to add credit to make the call, unless the request gets accepted.

Have you tried reaching out through our Social Media channels on Facebook or Twitter?

Chris

[Sam326]

Thanks for all your help Chris. I have made a formal complaint with EE. I will await their reply. 

[James_B]

Please keep us updated @Sam326 

James

[XRaySpeX]

@Sam326 : Don't call those (mobile) nos. Skype will want you to set up an a/c & load some credit to pay for calls. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.