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Definition of Europe

Bolitho
Contributor
Contributor

Just been advised that I will be charged £2 a day for using Channel Island networks; since when have they not been part of Britain?

I have been with EE for decades but will leave as soon as this contract is up and go somewhere else.

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Bolitho  You can purchase the roam further pass for £10 so you’ll be able to use your tariff as if he was at home you then cancel this when you get back.   EE covers the United Kingdom not the British Isles which includes the Channel Islands and always has.  And the Channel islands has never been part of Great Britain. 

48C133CA-D75A-473A-94B5-9CB9999B151C.png

 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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6 REPLIES 6
Chris_B
EE Community Star
EE Community Star

@Bolitho  You can purchase the roam further pass for £10 so you’ll be able to use your tariff as if he was at home you then cancel this when you get back.   EE covers the United Kingdom not the British Isles which includes the Channel Islands and always has.  And the Channel islands has never been part of Great Britain. 

48C133CA-D75A-473A-94B5-9CB9999B151C.png

 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Ok then, explain this -

 

The Channel Islands are a British  Crown Dependency.

If I want to phone St. Helier in Jersey from abroad then I dial 00 44 1534; 00 44 is the international dialing code for the UK.

What is the difference, other than costing me more money for no better service?

Chris_B
EE Community Star
EE Community Star

@Bolitho  A Crown Dependence’s  doesn’t make it part of Great Britain.  I’m not going to have a conversation because you do not understand the difference between The British Isles, United Kingdom and the Channel Islands and for good measure The British Empire.  If you want to argue your right just look at the map I posted and learn the difference.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Leanne_T
EE Community Support Team

Hi there @Bolitho

 

Thanks for coming here. 

 

If you are travelling to Jersey please see our Roaming costs Help page for available add-ons. 

 

All our roaming zones and more details on charges can be found here - EU Roaming After Brexit.

 

Leanne 🙂

Not arguing, just want to know why it costs extra to call a UK area code from a UK mobile.

I am fully aware of the extent of the British Empire having sailed around what it used to be for the last 45 years.

 

It would appear that the text message that I received yesterday from whichever rubbish network it was (signals are appalling) was generic; my plan started in February 2021 so no charges are due anyway.

 

There's a long-standing quirk with the Channel Islands & Manx, who have UK-format dialling codes & postcodes, but whose telecom networks are not part of the UK and therefore both roaming & international charges apply.

 

This is true of all UK telecoms operators, fixed & mobile.