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Data roaming not working in Spain

sujrt6y
Investigator
Investigator

‎18-11-2023 04:44 PM

Any ideas?

CS says it is enabled. I've tried everything (resetting phone, etc) they have suggested and they are out of ideas.

I get good signal with "3G" shown.

0 Helpful
11 REPLIES 11
Chris_B
EE Community Star
EE Community Star
In response to Shane16641

‎14-04-2026 08:54 PM

@Shane16641   Nothing like posting on a thread from 2023,  

  You’re trying to blame EE for the network speed your getting on a roaming network that EE has no control over.   Have you thought of trying a manual network search to connect to a different network?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Chris_S
EE Community Support Team
In response to Shane16641

‎15-04-2026 08:36 AM

Hi @Shane16641 

I'm sorry to hear that your roaming data speeds are so slow, I can imagine it must be very frustrating for you.

As @Chris_B mentioned, a manual network search may help.

What's the make and model of the phone that you're using at the moment please?

Chris S

0 Helpful