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Data not working abroad have tried restarting phone still not working

Issy20
Visitor

‎30-06-2023 04:02 PM

 
0 Helpful
3 REPLIES 3
Katie_B
EE Community Support Team

‎30-06-2023 04:13 PM

Hello @Issy20. 

Welcome to the community.

Did you activate roaming before leaving the UK by texting ROAMING to 150?

Katie

0 Helpful
bristolian
EE Community Star
EE Community Star

‎30-06-2023 04:59 PM

Does your phone show a connection to a local network in your host country? Lack of network coverage would cause a problem with mobile data, calls & texts,

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎30-06-2023 05:08 PM

@Issy20 : Can you make calls & texts?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP