09-06-2024 08:58 PM
Hi,
Does anyone have any experience with Cruise Ship / maritime roaming. Do EE have an agreement with Cellular at Sea for Phone calls and texts?
Thanks!
Solved! See the answer below or view the solution in context.
09-06-2024 09:01 PM - edited 09-06-2024 09:02 PM
While on a cruise, you cannot use your usual UK allowances there but will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/mobile/roaming/roaming-costs/countries/maritimeshipsferriesandcruises.
If you are on contract, remember to text ROAMING to 150 before you leave UK to ensure the roaming ability is enabled on your account.
If you are on PAYG, make sure you have already used your PAYG SIM to make a call or text in the UK.
09-06-2024 09:01 PM - edited 09-06-2024 09:02 PM
While on a cruise, you cannot use your usual UK allowances there but will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/mobile/roaming/roaming-costs/countries/maritimeshipsferriesandcruises.
If you are on contract, remember to text ROAMING to 150 before you leave UK to ensure the roaming ability is enabled on your account.
If you are on PAYG, make sure you have already used your PAYG SIM to make a call or text in the UK.
09-06-2024 09:02 PM
@bdg051 Your at the mercy of the maritime network and this can be expensive. You Can’t usual EE tariff allowance via this network there is no add on for this purpose.
09-06-2024 09:04 PM
Perhaps the cruise ship provides WiFi, at a price?
15-11-2025 04:38 PM
I think that the reply is completely wrong. This reply is only when your connected to a wifi off the cruise ship. When you are on the cruise ship you have to pay the cruise ship for a wifi package which costs a lot.
I have checked this with EE.
15-11-2025 05:19 PM
@steve5604 wrote:I think that the reply is completely wrong. This reply is only when your connected to a wifi off the cruise ship. When you are on the cruise ship you have to pay the cruise ship for a wifi package which costs a lot.
If you're replying to XRaySpex's reply, you need to be clear about the different radio carriers/methods you can use.
XRay was referring to roaming using an on-board mobile network, for which the advice was 100% correct. Steve5604 is referring to using an on-board WiFi-facility, my previous reply commented on this.
WiFi-calling comes with no guarantees abroad, if it does happen to work then standard roaming charges will apply. Cruise lines have you captive, and costs of using mobile telecoms offshore reflect this.