Contacting Executive Complaints Team whilst abroad

[Kippertie1Sugar]

I am trying to contact a Trudie ************ from the EE Executive Complaints Team.  The number she has provided  (***********) does not work when abroad. 

Does any one have any numbers for the Executive Complaints Team that I can call from abroad?

Many thanks

[Mod edit: Removed employees surname and the contact number]

[XRaySpeX]

@Kippertie1Sugar : Try calling her on that Freephone no.on Skype over WiFi. It should be free.

[Christopher_G]

Hi @Kippertie1Sugar 

That is the only contact number for the Executive Complaints team. What happens when you try to dial it from abroad? Where are you at the moment?

Chris

[Kippertie1Sugar]

Hi Chris

I am dialling from Austria and have also tried the above suggestion of dialling via Skype.  When I call that number I get a recorded EE message saying "the number has now changed please dial 150 from your handset".  I am not using an EE phone here so 150 is not an option either.

Any other suggestions are very welcomed.

[XRaySpeX]

Try calling the Freephone no. in my sig. & ask for her by name.

[Kippertie1Sugar]

Thanks XRaySpeX

I did telephone Customer Support and they said they were unable to transfer me.  I did ask them to email her to ask her to call me.  

Is there an email address for the Executive Complaints Team?

[Kippertie1Sugar]

I have still not been able to contact the Executive Complaints team - is anyone aware of their telephone number or email address?

[Linzi_H]

Hi @Kippertie1Sugar 

I am going to send you a Private Message for further details.

Linzi