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[Lifeloving1]

So frustrating.....  Used the 150 number for support - was sent a "visual link", basically just a reply message. My mobile and broadband connections are dire atm, makes work from home very difficult and also embarrassing.  How can I get this sorted out.  It is costing me money in time, as well as compacting my mental health.

[Chris_B]

@Lifeloving1  Don’t select option one when you call 150 select option two.  Then select closest option to your problem,. 

[James_B]

Hi @Lifeloving1,

You can also check for known problems and report new ones using the EE Coverage & Network Status Checker - just select the 'check status' option.

Hope this helps. 🙂

James