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Complaint

LauraFitz2078
Visitor

‎18-12-2023 07:33 PM

Has anyone got the email address for customer service/complaints? I’ve tried to researching it and I’m on with the online chat but am getting absolutely nowhere. 
Thanks 

0 Helpful
4 REPLIES 4
XRaySpeX
Grand Master
Grand Master

‎18-12-2023 07:52 PM

There is no email addy for EE.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
Chris_B
Grand Master
Grand Master

‎18-12-2023 08:05 PM

@LauraFitz2078  if you need to make a complaint, you can use, THIS   Customer services are not there for you to make a complaint with as that’s not there purpose.  

Katie_B
EE Community Support Team

‎19-12-2023 08:13 AM

Hi @LauraFitz2078. 

I am sorry to hear you are looking to open a complaint. 

Has our live chat team been able to help with this?

Katie

0 Helpful
Katieeeee
Visitor
In response to Chris_B

‎20-03-2024 05:43 PM

Thank you for this info Chris_B. I have used the web form option to make a complaint since no-one is returning my call.

0 Helpful