20-09-2023 12:04 AM
Hi everyone.
I am absolutely perturbed, because today I was told that INCOMING texts (or SMS) were no longer free whilst abroad. I CAN’T FIND ANY CONCRETE INFORMATION ON THE EE WEBSITE (ARE THEY TRYING TO HIDE SOMETHING?)
we often receive text messages as verification from financial institutions to verify transactions whilst abroad, and I’d like to know if I will be charged for receiving a text while I’m roaming?
thanking you all in anticipation.
Solved! See the answer below or view the solution in context.
20-09-2023 01:33 AM
Receiving texts is free worldwide. Have you any evidence of being charged? If so, it's quite likely they are not texts (SMS) but MMS.
20-09-2023 01:33 AM
Receiving texts is free worldwide. Have you any evidence of being charged? If so, it's quite likely they are not texts (SMS) but MMS.
20-09-2023 10:08 AM
Many thanks for your reply.
it’s actually an advisor that told me when I wanted to activate roaming that all the incoming TEXTS will be charged. At that time I wanted him to send me a PAC Code straight away!
Thank you.
20-09-2023 10:09 AM - edited 20-09-2023 10:10 AM
Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.
Forget what I said about MMS. They are free to receive also.