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Change voicemail message

dtbude
Explorer

This is not helpful. I spent yesterday afternoon trying to reset or change my voice mail message without success. All of the previous "links"  do not help me, just go around in circles. Please ask someone to contact me to resolve this. 

Thanks

1 SOLUTION

Accepted Solutions
Northerner
EE Community Star
EE Community Star

Hi @dtbude 

Mobile or landline.

What problems are you having.

If you want to speak to someone you'll need to speak to EE CS on 150 becase there is no account access on these forums.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

3 REPLIES 3
Northerner
EE Community Star
EE Community Star

Hi @dtbude 

Mobile or landline.

What problems are you having.

If you want to speak to someone you'll need to speak to EE CS on 150 becase there is no account access on these forums.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Thanks, I tried that and eventually spoke to someone until we got cut off! Then tried again next day with a very helpful guy who said he had solved the problem with the help of his superior, after at least an hour. But no. Still no greeting message.

Have submitted an email request to sort it out, still waiting.

ee_user14
Skilled Contributor
Skilled Contributor

@dtbude wrote:

Have submitted an email request to sort it out, still waiting.


You'll be waiting a long time, there's no email address to send "requests" to.

Who do you think you've emailed?