19-03-2022 09:32 AM
I'm unable to enter the Comic Relief competition by text. Message received saying I have a bar. I cannot text UNBAR to 150 as phone says not a valid recipient.
19-03-2022 09:44 AM
Hi @janinetozer
Thanks for coming here.
Do you have a pay as you go or pay monthly account?
Are you using an installed messaging app, or a downloaded text message app, to send the text to 150?
Leanne.
19-03-2022 09:55 AM
Hi Leanne. I have always had a monthly contract. I use the Samsung normal text messaging.
19-03-2022 09:58 AM
ah, think I may have solved it. I searched in messages for messages FROM 150 and replied unbar to that. Previously I was trying to type 150 into the recipient box. I have just received a message that third party bars have been removed. Does this mean my entry will stand, if I received a message before saying they could not be sent? I don't want to enter twice.
19-03-2022 10:06 AM
If your previous message couldn't be sent, then there's nothing for the recipient to receive - and so you've not entered.
It's been a while since I entered any competition by text message, but I should imagine they would confirm your entry by return message too - have you received anything?
19-03-2022 10:07 AM
Hi @janinetozer
Thanks for letting me know 🙂
Does the message now show as sent for Comic Relief?
Leanne.
19-03-2022 10:44 AM
I am not entirely sure as the message came back from Freemsg that I was unable to send because of the bar, after the original messages went through. Not sure how I can check other than looking at my bill at some point
19-03-2022 10:45 AM
Yes as I say, I received the original message back saying thank you and unless I send CANCEL then I would be charged. Then after that I received the freemsg txt saying I could not use this service. EE have now sent a txt to say I am unbarred for third party. So fingers crossed the entries have gone through
19-03-2022 10:47 AM
Thanks @janinetozer
If you check your usage these should show in your My EE app, as the texts are chargeable,
Leanne 🙂
19-03-2022 11:40 AM
There is no reason for the Samsung Messaging app not to accept 150 as the recipient. I'm using it all the time.