Can't send text message - Error 0

[BlueFish]

I've been using Messages and sending and receiving texts fine, until today. Now when I try to send one I get the error message: Can't send message with EE - error 0.

I can't change the SMSC as that option is greyed out on my phone.

Is there another way I can change the SMSC, please?

[Hughesie27]

Sure, I have the new S22 Ultra.

[philehutchinson]

I am still having the exact same issue, it was fine on the s20 plus I had but since upgrading to the s22 ultra I cannot send any messages to any premium rate numbers and there seems to be no way to enable premium rate messages anymore.

thanks

Phil

[Katie_B]

Thanks for confirming @Hughesie27. 

Do you have two messaging apps, one with google and one with Samsung?

A member of the community on this thread seems to have posted a solution, please could you try this when you have a moment. 

Katie 🙂

[Hughesie27]

That did work! So strange. 

Thanks for you help Legend. If I win the radio prize we can go halfers.

[Katie_B]

That's great to hear @Hughesie27. 

I am happy this has also been a solution for you too, good luck with the competition. 

Katie 🙂

[philehutchinson]

My issue 😀  had to go through to 150 - and second level support at ee but now working..

suggestions - apply latest software update.

Delete/disable google messages - must use the samsung one with 3 dot

Delete any previous messages you have sent to the premium number before

In Apps/Permissions make sure messages allowed is on

Turn off chat settings in messages.

Create a contact for the premium number as a custom number

One of these combinations plus a 20 minutes phone call with EE fixed it.

hth

Phil

[sandra6444]

63103

[Katie_B]

Hello @sandra6444. 

Welcome to the community. 

Are you having issues sending a text message?

Please provide more information so we can help further. 

Katie 🙂

[M1ch4elc95]

I'm experiencing this issue on the s22 ultra. I cannot send messages to certain contacts. I've tried all of the fixes mentioned in this thread but unfortunately none have worked. 

[Katie_B]

Hello @M1ch4elc95. 

Welcome to the EE Community. 

If non of the above solutions have worked I would recommend giving our technical care team a call who can complete a full diagnostics for you. 

Please be sure to keep us updated. 

Katie 🙂