Can't receive WhatsApp code

Trigd79 · ‎03-10-2023

Hi I can't receive WhatsApp code on my daughters EE payg sim, they say it is an EE issue. Are there any settings I need to change? I can make and receive calls/messages/data so sim is active and has credit. Any ideas??

Northerner · ‎03-10-2023

Hi @Trigd79

You will need to remove the content lock.

https://ee.co.uk/bills-payments/mobile/anonymous-content-lock

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.