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Can not make calls but can receive calls

VeronikaTK
Investigator
Investigator

‎31-12-2023 10:28 AM

Hi,

I am currently in Hungary. I am not able to make any calls (either to UK numbers or international numbers) but I am able to receive them. Unfortunately, I can’t even contact customer service as my phone shows ‘call failed’ whenever I try. Let me know if anyone can help please! 

Thanks

0 Helpful
11 REPLIES 11
XRaySpeX
EE Community Star
EE Community Star
In response to VeronikaTK

‎31-12-2023 04:52 PM

Do you have an active PAYG pack?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
VeronikaTK
Investigator
Investigator
In response to XRaySpeX

‎31-12-2023 05:51 PM

Yes I do.

0 Helpful