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Calls to USA

Muz75
Explorer

‎27-11-2022 10:06 AM

Hi, I have free roaming as an add on which includes the USA. Does this include calls I make to The USA as I have been charged for a call.

cheers

Muz75

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎27-11-2022 10:17 AM

@Muz75   Roaming is when you are not within the UK.  When you call the US when you are in the UK you are making an international call so are charge accordingly. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

‎27-11-2022 06:15 PM

@Muz75 : You are not roaming when you are calling a non-UK no. from the UK. They count as International calls & are chargeable.

International calls & texts to overseas nos. from UK can be rather expensive but EE has a free add-on that anyone, on PAYG or contract, can apply for to give these calls & texts at a fraction of the standard rates. See The Free CALL ABROAD Add-on for Cheap Calls/Texts from UK .

If you think I helped please feel free to hit the "Thumbs Up" button below.

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