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Calling

Leach4467
Visitor

‎18-03-2023 05:42 PM

I'm in Ireland and trying to phone uk keeps saying no network???

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎18-03-2023 06:49 PM - edited ‎18-03-2023 06:51 PM

@Leach4467   That’s because you need to have roaming enabled on your account.  You need to contract customer services to request this to be enabled. 

If roaming is already enabled on your account (you’ve used this device abroad before ) try restarting the device and or do a manual network search on the device. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
bristolian
EE Community Star
EE Community Star

‎18-03-2023 07:07 PM

The Republic of Ireland is not part of the UK and coverage there is provided by Irish networks.

For your phone to be connected to any foreign networks, requires international roaming to be enabled on your EE account - are you on pay-monthly or PAYG? The procedure differs between the two.