Calling UK numbers when in France (I have free roaming)
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06-06-2023 02:37 PM
I am in France and I can't call any UK numbers (including UK mobiles in France). I can't call EE on 150, or on their full +44 helpline number - so can't get any help direct from EE. Can you help?
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07-06-2023 11:34 AM
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07-06-2023 01:28 PM
Hi @MCG2,
Sorry, the international calling bar applies to any out of country calls when roaming.
James
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07-06-2023 06:35 PM
This is really poor service and I will be calling EE as soon as I return.
Thanks for your help. It has been enlightening even if it means my issue remains unresolved.
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07-06-2023 07:31 PM
@MCG2 wrote:
But calling the UK and other (than France) countries is included in my plan minutes…so this is barred even if there are no charges? (The point of barring being to prevent inadvertent charges
Excess charges are prevented or limited by use of a spend cap.
Call barring does what it says, and does not discriminate based on the cost of the barred call.

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