Calling UK numbers when in France (I have free roaming)
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06-06-2023 02:37 PM
I am in France and I can't call any UK numbers (including UK mobiles in France). I can't call EE on 150, or on their full +44 helpline number - so can't get any help direct from EE. Can you help?
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07-06-2023 06:35 PM
This is really poor service and I will be calling EE as soon as I return.
Thanks for your help. It has been enlightening even if it means my issue remains unresolved.
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06-06-2023 04:39 PM
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06-06-2023 04:48 PM
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06-06-2023 04:49 PM
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06-06-2023 06:50 PM
I get an error message in French when I call a UK mobile that is in France.
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06-06-2023 07:02 PM
Hi @MCG2,
This suggests there is an international calling bar on your account.
Please get in touch with Customer Care to remove it.
Thanks
James
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06-06-2023 07:16 PM
Is this happening on multiple French networks?
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06-06-2023 07:51 PM
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06-06-2023 07:55 PM
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07-06-2023 08:26 AM
Hi @MCG2,
Do you have access to another phone you could call Customer Care from, or a web based calling app such as Skype?
James
