Block premium rate numbers

[paulshears]

How do I stop being entrapped by premium rate numbers such as the Virgin Media number 0870 8883116? 

I need to block this number urgently. 

Please advise on a practical solution. 

[paulshears]

That contradicts the promise that I was made by the Helpdesk just after lunch.
They have blocked this before but then they removed the block at some point.

The whole point of having a block is to avoid being sucked into ringing the number by the corporate scammer, which I was on this occasion and I have been previously.
Inevitably I will be scammed again without a block being applied as I simply cannot remember anything about what numbers are scam numbers and what numbers are not.
As I explained in my previous post, the EE helpdesk told me today that they can block 0870 numbers provided the customer rings them and asks them to do so.
They also agreed to confirm this by Email within three minutes of talking to me.
But nothing has arrived.

So I will ring them yet again tomorrow.

Paul Shears

[paulshears]

I'm afraid that you simply have not tried doing this.
I have spent many hours on this and the whole Virgin set up is designed to wear the caller down and avoid human interaction.
I AM NOT A VIRGIN CUSTOMER and they have turned up to dig up the drive and were turned away fortunately for myself.
When I did finally get to speak to a Virgin helpdesk person briefly, he initially tried to assure me that absolutely no work had been scheduled on the property.
I informed him that Virgin contractors had already been turned away when they arrived to dig up the drive and that, two days later, Virgin sent me a text message to say that they would be returning to do the work that they thought I had ordered, on an account that I do not have, this whole fiasco kicked off.

The chap on the Virgin help desk then admitted that he had no access to the data base that would show whether Virgin planned to dig up my drive or not, he then passed me onto a Virgin complaints line that put me back on hold for five minutes before cutting me off.
So far, I am £55 down and we are absolutely no further forward.
I still do not know whether Virgin will turn up when no one is around and dig up the drive.

Now before anyone jumps in here and start quoting the law and process, let me tell you that is, in the short term utterly irrelevant.
And in the long term, only of used to those so rich that they have money to burn.
The outsourced contractors that work for utility providers will not ring anyone who is affected by their intended work and you cannot ring them even if you know where they are based.

I am not going to launch into an even longer monologue here, but my most recent experience of this behaviour has cost me over £800 this year alone and involved 22 men (that I know about), at least 15 vehicles (that I know about), and three lots of criminal damage (that I know about) all of which produced absolutely no functional benefit apart from generating an income for the unskilled and corporate psychopaths.

This was yet another organisation that hides behind corporate process and nobody can be held to account.

All the victim can do is to pay up whatever is required to get these people out of their lives.

So this surreal burden just keeps growing and will continue tomorrow.

Paul Shears