APN settings for NEW ZEALAND

JazzaD
Investigator
Investigator

‎17-03-2023 06:10 PM

Can someone advise where to find these settings as I can't get any mobile connection here. They were not downloaded by EE when I arrived. Thanks.

0 Helpful
2 REPLIES 2
bristolian
EE Community Star
EE Community Star

‎17-03-2023 06:15 PM

What makes you think you need APN settings? Did your phone work in the UK before travelling abroad?

I suspect your issue is that you've travelled abroad without enabling roaming on your phone - this will prevent it connecting to foreign networks. Any services that need a mobile network connection, will fail without that being present.

If so - are you on PAYG or pay-monthly?

XRaySpeX
EE Community Star
EE Community Star

‎17-03-2023 06:43 PM

@JazzaD : You don't change APN setting just cuz you've gone abroad. You still need the APN to point to EE.

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