24-12-2024 05:57 PM
I recently upgraded my EE plan to the full works plan and it has given me 5G SA as an add on, however there is no option for me to enable it on my iPhone. I have replaced the eSIM that I am using and ensured that my phone is up to date, but still nothing has come up. Is there anything else I need to do in order to enable it?
24-12-2024 07:12 PM
@davidlehan1 Does your new tariff show on your account yet ? Also what iPhone are you using ?
24-12-2024 07:15 PM
@davidlehan1 with were it says 5 g on that should be 5 g auto as 5g on will eat more data i find
24-12-2024 07:21 PM
It does! it also shows the 5G standalone as the add on on the EE app, and I am using an iPhone 15 Pro so it definitely does support it.
24-12-2024 07:22 PM
The plan I’m on has unlimited data so I don’t have to worry about data usage luckily
24-12-2024 07:24 PM
24-12-2024 09:20 PM
Hi @davidlehan1 @Chris_B @Den123
How wonderful this just works automatically on Android.
I would add to @davidlehan1 it is unlikely you will see any difference to your 5G connection and that this service is invisible to most users. If you think about it rationally the more people who upgrade to this plan makes it less unique and therefore irrelevant other than clever marketing to sell a more expensive product on the basis you are somone "special",
Thanks
24-12-2024 09:22 PM
Luckily enough I was due an upgrade which will make my plan cheaper due to one of my add ons now being an inclusive extra, it would be nice to see how much of a difference it would make (if any) with it on, and I envy you for having it work straight away!
24-12-2024 09:22 PM - edited 24-12-2024 09:23 PM
@Northerner It’s on my iPhone but then I do have a 15 pro.
Still happily using 4G though and this image above was me just enabling it to show this.
24-12-2024 11:17 PM
Hmm wonder if it’s just my eSIM not provisioning with the plan upgrade or it’s just taking its sweet time to show up onto my phone