The EE Community

TNT Sports via Sky Q With New EE Full Fibre Contract

Hi, I’m looking for so clarification. Just upgraded my BT broadband connection and contract to Full Fibre 900 with BT/EE. In signing up I did a live chat with EE as my TNT Sports contract was about to expire and wanted to ask about the price for anot...

Cooling off period

Hi, I've been with BT Broadband for 15 years so last week I renewed contract for broadband and added on tv. This is now with EE but I'm having a nightmare with it so phoned to cancel and renew with Sky. They said phone sky and see what they offer...s...

my account didn't renew automatically.

I have topped up my account but it didn't renew automatically.

Smart WiFi Plus - pairing issue

Hello,I've recently changed to EE from BT and received a Smart Hub + and Smart WiFi + Extender as part of the deal.  I am after some advice or re-assurance that the Smart WiFi + is working as it's supposed to.EE insists that their app is the best way...

Payment

Please someone help. I have paid my monthly  bill but doesn’t show up on my account 

We smart hub

We have an EE smart hub and although the speed is over73mb my son’s computer is and iPad is not able to function. Is there any form of booster that could be used to help?

I contacted EE with this problem on 27/04/25. The complaint is closed. I was told there is an issue and EE are trying to fix it. Told to keep turning phone off and on again which I’ve done several times, still no joy. Used my wife’s phone to call the...

App not working

Anyone else getting a blank grey screen when they go to manage their broadband through the app!?