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150 text problem

ajfclsjc
Investigator
Investigator

Did you get this issue sorted out in the end as texting 150 gives me no replies or anything at all 

17 REPLIES 17
Rach_H
EE Community Support Team

I'd recommend reaching out to our team @ajfclsjc, and they will be able to take a look into what is happening with your messages, and help you get this sorted.

Rach

XRaySpeX
EE Community Star
EE Community Star

For sending texts, ensure your phone's Messaging app settings has the Message Centre no. setting for EE as +447958879879.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

I can't even access the settings to change service centre kinda miss pre smartphone era when you could receive a text message and get the settings automatically sent and saved 

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XRaySpeX
EE Community Star
EE Community Star

It's the SMSC field.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Yes but it's shaded out/locked noting happens when click on it. I'll try calling 150

Thank you 

bristolian
EE Community Star
EE Community Star

If the SMSc field is the culprit, this will prevent your phone from sending any text messages. 150 won't give any response because nothing's being received, because nothing's being sent. I would expect there to be an error message when you try sending text messages.

Just to be clear on the potential root of the issue.

Weirdly no error message. I didn't even know it had stopped working till got a angry phone call from my dad asking why I've been ignoring him. He's in his 80s and got sausage fingers so no hope of using a smartphone and he's only person I SMS