01942 901140

[Preraph]

Has anyone else been getting calls from this number ?  I’ve checked online and most people regard it as a nuisance call whilst a few say it’s genuine, the caller claims to be from EE and states that she wants to help me get the most from account in terms of prizes etc.

[Observer3]

There's valid marketing reasons for such calls in converting the customer experience but find the selling of numbers of customer details not transparent or accountable at all. My number is registered on the TPS register opting out of such marketing calls but just received 8 missed calls from them within a minute or so. Poor reflection on EE itself even if a partner of theirs. 

[Leanne_T]

Hi @Observer3 

Thanks for coming here. 

Please call us on 150 and the team can check the marketing preferences for your account. 

Thanks. 

Leanne.

[DavidP679]

They rang me. I lied about my name and phone model, they missed those errors. Therefore not EE. Then they said they'd text me a 4 digit number on the phone number they called me on, for me to quote back for security reasons. When I asked how that made anything secure, they couldn't provide an answer.  "It's just the 

If it WAS EE, then perhaps they could explain how texting me a code on the number THEY rang, for me to read back to confirm I was using the phone THEY rang, enhances security. 

[Leanne_T]

Hi @DavidP679 

Thanks for coming here. 

This number is one of our direct partners who may contact you, please see our What numbers will EE partners call from? Help page for more details. 

Leanne.

[DavidP679]

Then what was the effectiveness of that 'security check', exactly? I love EE, and other firms for other things,but when 'partners' ring and don't declare themselves as partners, don't already know the customer details, and use pointless security checks, how are we expected to trust them?

Sent from Outlook for Android

[Leanne_T]

Thanks for the feedback and for coming back to me @DavidP679 

If you would like to discuss this further, please call us on 150 and the team can help you further, they can also check for any available upgrades, offers or additional devices you may like to order direct with us. 

Leanne.

[grsdev]

I just got a call from this number to a PAYG line that I'm discontinuing, so it makes sense that EE would want to sign me up for a contract rather than lose me.

However, since it's a number that has been given to nobody and the call came from a number that I don't know (I don't think I know anyone from Wigan), I didn't answer it and googled the number instead, hence ending up here.

What these companies don't seem to realise is that (presumably) anyone in this specific situation - PAYG line from which a call hasn't been made or a text message sent in months - DOES NOT WANT a contract. Phoning to try and sucker the mark into one is NOT GOING TO WORK. If anything, it's going to ensure that the victim never deals with EE again.

If I want/need something, I'll go out and look for it. I'm not suddenly going to have an epiphany and realise that I need a mobile contract on the strength of a company I don't know calling on behalf of a network operator whose services I am abandoning because I know that I no longer need them.