sim one not provisiond

chrismunson
Visitor

‎25-02-2023 05:45 PM

hi just had my new sim in post worked for few days changed overe to my old number then worked for about 24h no i have no network at all and it says sim 1 not provisiond 

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1 REPLY 1
James_B
EE Community Manager
EE Community Manager

‎26-02-2023 08:43 AM

Hi @chrismunson,

Welcome to the EE Community. 🙂

Are you a new EE customer or was this a replacement SIM?

If it was a replacement, what was the reason for the new SIM?

James