data upload speeds

Drew49-2391-
Investigator
Investigator

so i dont now why but for some reason on my 5G phone as off lately i can seem too get any decent upload in my area on the iphone 15 pro max which is really anyyoying im currently on an unlimited data plan and the last several times ive phoned ive not really gotten anywhere which .... is also even more anyyoying for the price 

 

so the tests ive gone 

5G i clocked in on 12.4Mbps upload 0.86Mbps 

4G/LTE download was 9.08 and upload was 0.78 

best one i have on my files is 22.4 download and4.13mbps 

 

any help would be welcomed am having allot off problems with dicord vc or anything online mainly streaming services and gaming can handle normaly messages if i dont send an image or try remote play 

1 REPLY 1
Northerner
Grand Master
Grand Master

Hi @Drew49-2391- 

Have you checked your local network for issues.

https://ee.co.uk/help/service-status

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.