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cell phone no signal

wilkerdenner
Visitor

‎22-06-2022 10:42 PM

I bought a cell phone on the monthly plan, the cell phone arrived with the SIM CARD too but my line is without signal I'll try to add the number it says it's insensitive

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎22-06-2022 10:52 PM

@wilkerdenner : Have you checked the Network Status Checker there and reported your problem via that link?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
James_B
EE Community Manager
EE Community Manager

‎23-06-2022 08:22 AM

Hi @wilkerdenner,

 

Welcome to the EE Community. 🙂

 

Has your new phone connected to the network yet? It can take up to 24 hours for a new SIM to activate.

 

James

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