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cant make any calls inside the house

Kasia84
Investigator
Investigator

All this week i cannot make any calls from inside the house and EE is less than helpful. I am not set for wifi calling, i have restarted my device etc, etc.
I flagged it to EE on the online form , they said they could not find any  issues with their network in the area and to CALL them on 150 if i still experience problems. Guess what EE, I cannot call you!  because your network is not connecting any outgoing calls!  What the heck is going on with you ? 

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Kasia84   Why don’t you use Wi-Fi calling?     What do you mean you’re not setup for it ?  You just enable this on your phone.     Just to point out no networks will guarantee a signal indoors as buildings can block signals.  Do you get a signal outdoors? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
bristolian
EE Community Star
EE Community Star

The only setup needed for WiFi-calling is to enable it in your phone's menu system.

You can contact EE CS from any working phone using 0800 0798586.