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can't send message with EE-error 0

Allanson
Investigator
Investigator

‎30-08-2022 03:26 PM

 
0 Helpful
6 REPLIES 6
Allanson
Investigator
Investigator

‎30-08-2022 03:20 PM

 
0 Helpful
Leanne_T
EE Community Support Team
In response to Allanson

‎30-08-2022 04:07 PM

Hi @Allanson

Thanks for coming here. 

Are you texting a UK mobile number? 

What phone are you using? 

Leanne 🙂

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎30-08-2022 04:09 PM

Do you have a spend cap in place? That maybe is stopping you sending texts outside your allowance.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Allanson
Investigator
Investigator
In response to XRaySpeX

‎01-09-2022 05:14 PM

Sent from Mail<> for Windows
NO I don’t have a spend cap in place. EE are paid by direct debit monthly.
No problems with payments.
Other contacts on messages app seem to be ok.
0 Helpful
Leanne_T
EE Community Support Team
In response to Allanson

‎01-09-2022 05:16 PM

Hi @Allanson

Thanks for coming back to us. 

Are you texting a UK mobile number? 

What device are you using?

Leanne 🙂

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Allanson

‎01-09-2022 05:41 PM

Where are you?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful