Weak signal

[Kyle22678]

My mobile network has been very weak lately in Watford. I wonder when it will be resolved.

[Michael_D]

Hi @Kyle22678 

Thanks for coming back to the community.

Have you had a look at the Network Status Checker again to see if there are any current known problems in the area?

Is it just the data you are struggling with or are calls and texts impacted as well?

Michael

[Kyle22678]

Hi Michael,

I’m unable to access the 5G network at my home. I see that the issue has been acknowledged, but it’s been ongoing for more than 3 weeks. Could you clarify what the actual issue is?

[Katie_B]

Hello @Kyle22678. 

I would recommend signing up for updates on your area. 

As soon as there is more information to provide you will be notified. 

Katie