Vauxhall station congestion

DJW-20 · ‎15-04-2025

Hi! Was travelling on the 30/03/2025 at around 18:30 and in the Vauxhall station entrance I had 4 bars of 4G but absolutely no throughput! Was quite difficult as I couldn't load up my ticket collection code, didn't check phone calls

Made a report in the app but nothing flagged as I expected. Anyone else noticing congestion issues in this area? My friends on VF had perfectly working signal, definitely didn't have network envy 🤣

RAN coverage looks very good in the area which does confuse me!

I am NOT an EE staff member, but I'm still happy to help! I cannot access your accounts

24m EE essentials Max
BT 900mbts FTTP

Northerner · ‎15-04-2025

Hi @DJW-20

Overground or underground.

Could you not connect to EE WiFi.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

DJW-20 · ‎15-04-2025

SWR station entrance!

There's no EE Wifi-Auto there, SWR has their own offered by BT however that is a real pain and not really secure

I am NOT an EE staff member, but I'm still happy to help! I cannot access your accounts

24m EE essentials Max
BT 900mbts FTTP

bristolian · ‎15-04-2025

Which eNB & EARFCN were you connected to?

DJW-20 · ‎16-04-2025

Unfortunately I didn't have enough time to collect this 😞

I am NOT an EE staff member, but I'm still happy to help! I cannot access your accounts

24m EE essentials Max
BT 900mbts FTTP