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Unsupported Protocol

Archivist
Explorer

‎15-08-2025 01:03 PM

Hi all,

Just moved to EE from BT Mobile. I use one site a lot, which the Camra site (Camra.org.uk and whatpub.com) to score my real ales and check out nearby pubs. All of a sudden, when fine under BT, it is blocked with EE due to this unsupported protocols. If I log in to wifi, it the pages up perfectly fine. It is doing my head in, as I use the page a lot - any ideas on how to resolve this?

Many thanks 

  

 

0 Helpful
10 REPLIES 10
XRaySpeX
EE Community Star
EE Community Star

‎15-08-2025 01:22 PM - edited ‎15-08-2025 01:24 PM

What do you mean by "unsupported protocols"? What is the actual msg?

WhatPub will be shut down from 25 August 2025

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Archivist
Explorer
In response to XRaySpeX

‎15-08-2025 02:42 PM

Hi XRaySpex...

It says: 'This site can't provide a secure connection. Camra.org.uk uses an unsupported protocol.

Cheers!

 

 

XRaySpeX
EE Community Star
EE Community Star
In response to Archivist

‎15-08-2025 02:46 PM

Try another browser.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
rkelly1
Prodigious Contributor
Prodigious Contributor

‎15-08-2025 02:55 PM

If trying another browser doesn't work, you may have content lock enabled. I have a friend with a beer shop and he couldn't access his site with the content lock on quite recently. 

 

 

Ripper88
Investigator
Investigator
In response to XRaySpeX

‎22-08-2025 05:17 PM

This is only an issue using EE. And it's a major problem that has only cropped up recently. Any other wi-fi works fine. It's very frustrating.

0 Helpful
rich01625
Contributor
Contributor

‎22-08-2025 06:50 PM

Well,

I'm at home on my android tablet, chrome browser; using the ee wifi(used to be bt but it got changed to ee a few months ago).

I tried to open a CAMRA page and got the "Camra.org.uk uses an unsupported protocol" message.

The mobile signal here is almost nonexistent.  On my phone I turned off the mobile connection and turned on the wifi and hotspot.

Connected the tablet to the hotspot and the CAMRA page opened with no warning message.

 

0 Helpful
rkelly1
Prodigious Contributor
Prodigious Contributor

‎22-08-2025 07:15 PM

Apologies for the misunderstanding. I thought you were referring to mobile data. It won't be due to content lock, that being the case.

 

I'm on EE for mobile and Wi-Fi and can access it via both so it's definitely not being blocked as a whole. 

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bristolian
EE Community Star
EE Community Star

‎22-08-2025 09:30 PM

I can load both of these sites over an EE-mobile data connection.

0 Helpful
Penelope25
Explorer

‎23-08-2025 08:43 AM

I am having exactly the same issue … i usually have a book mark for the site but I’ve just deleted it just in case that could work. 
in a way pleased it’s not just me!

0 Helpful