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Trouble with my service

timbobro
Explorer

‎10-08-2024 03:07 PM - last edited on ‎10-08-2024 05:01 PM by EE Community Moderator

Same here, did you get a satisfactory resolution? 

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2 REPLIES 2
Leanne_T
EE Community Support Team

‎10-08-2024 03:49 PM - edited ‎21-08-2024 12:34 PM

Hi @timbobro 

I'm sorry you're having trouble with your service, have you been able to check the link @bristolian has provided above to see if there are any reported issues in your area?

If that doesn't shed any light on it, I'd recommend speaking to our technical team on 150.

Thanks.

Leanne. 

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bristolian
EE Community Star
EE Community Star

‎10-08-2024 04:45 PM

@timbobro wrote:

Same here, did you get a satisfactory resolution? 

Can you be more specific on the issue you have? You posted back in June about dropped calls, but didn't respond to the request for clarification.

The webtool mentioned is at https://ee.co.uk/help/mobile-coverage-checker