07-05-2026 01:07 PM - last edited on 18-05-2026 12:52 PM by Linzi_H
The network in my area has been down for the past 2-3 days
Will there be any compensation?
[Mod edit: add title]
Solved! See the answer below or view the solution in context.
07-05-2026 03:31 PM
Welcome to the Community, @KatzHum1976
So we can look into exactly how you've been impacted and the best way to move forward, I'd recommend giving our technical team a call.
In the meantime, if you have WiFi available at home then I would definitely recommend trying WiFi calling, as this will allow you to continue using your phone as normal for calls and texts.
Peter
07-05-2026 03:31 PM
Welcome to the Community, @KatzHum1976
So we can look into exactly how you've been impacted and the best way to move forward, I'd recommend giving our technical team a call.
In the meantime, if you have WiFi available at home then I would definitely recommend trying WiFi calling, as this will allow you to continue using your phone as normal for calls and texts.
Peter