Struggling coverage

Buckysplums
Investigator
Investigator

Has anyone else been having trouble with their signal coverage? I’ve been struggling with it since November last year

13 REPLIES 13
Ollmall
Established Contributor
Established Contributor

VoLTE does not show differently on an iOS device. Only WiFi Calling does.

I've compared with other EE users and everyone has the exact same issues in the exact same areas as me.

bristolian
EE Community Star
EE Community Star

The thread was started by @Buckysplums so if anyone else has issues, I'd suggest doing so in another separate thread.

Ollmall
Established Contributor
Established Contributor

Given this was asked to the community in the community forums, I thought sharing my experience as well would show others and EE that there are multiple people having this issue. 

If an EE employee would like to open a private case with the OP then obviously they can but as it stands this is a public forum. 

I was also informing you that iOS doesn’t display VoLTE any differently. Again with neither of us being tech support from EE, a community of users shares knowledge and info to help each other out. 

With all due respect, I’m not the only one having issues and I know a lot of people are on here due to the frustration of not having issues resolved when raising tickets with EE. The community forum is another way to voice opinions and help so asking people to separate their issues in a lot of threads isn’t necessarily a useful thing to do. 

bristolian
EE Community Star
EE Community Star

The vast majority of coverage issues are caused by user-specific or location-specific issues. Multiple users all jumping in with "me too" often drown out the initial poster and cause their initial query to get confused or sometimes lost completely.

Comments constructive to the original query are always welcome, there are multiple skill-levels that can describe themselves as "technical support", not always accurately.