Strange roaming text

AdrianL13
Investigator
Investigator

I received the following message today:


Hi from EE, Welcome to Jersey, you'll pay £2.29 per day to use your minutes, texts and data allowance.

Calls to countries outside the EU (not including the UK) are £1.86 per min and texts 76p each. Other charges are the same as when you're in the UK.

For the best network coverage your handset must automatically select a network. To do this, choose your phone from: http://ee.co.uk/help/phones-and-device next select 'Connectivity' then 'Selecting Network'.

Call +447953966250 for Customer Services & 112 in case of emergency. Have a good trip!


This was odd as I was in Wiltshire on the UK mainland. Did anyone else get this?  I’m assuming it was a network error but would like confirmation this was the case.  

22 REPLIES 22
Katie_B
EE Community Support Team

Hi @Queenoftoast

Thanks for coming here. 

Are you aware if your phone showed you were still connected to the EE network when you received this text?

Katie

Katie_B
EE Community Support Team

Hi @Queenoftoast

I have responded to your other post. 

Speak soon, 

Katie 🙂

Peter274
Investigator
Investigator

I get the same message in West Wales, whenever I am in an area with no reception. It is usually followed by a second text telling me that I might reach my spend cap.