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South of Cambridge used to get 4G now 2G for days

johnnybaloney
Established Contributor
Established Contributor

Hello,

I used to consistently and reliably get 4G in the south of Cambridge but recently (for at least a week) only get 2G. The satnav struggles, opening websites is slow etc. and I see the dreaded 'E' by the signal strength indicator. Any idea what's happening?

WhatsApp Image 2024-06-06 at 11.14.37.jpeg

53 REPLIES 53
Leanne_T
EE Community Support Team

Hi @johnnybaloney 

Thanks for coming back and letting us know. 

Have you reported the status checker showing this message when you're logged into your EE account? 

Leanne.

johnnybaloney
Established Contributor
Established Contributor

Numerous times.

Leanne_T
EE Community Support Team

Hi @johnnybaloney 

Thanks for reporting this to our mobile guides, once they have an update they will let you know. 

Leanne.

johnnybaloney
Established Contributor
Established Contributor

I won't hold my breath.