Sim not registered on network
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29-11-2024 04:40 PM
Hi, I've been having issues today. Calls are being dropped and sometimes a msg pops up on phone saying sim not registered on network.
I've checked the coverage in the area and it is excellent. I've restarted phone and it seemed to work at first, but then stopped.
I was going to call ee but obviously network is hit and miss
Anyone else having issues?
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29-11-2024 05:19 PM
Hi @Sting7
Are you on EE PAYG or pay monthly contract.
Have you checked the network status over coverage.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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30-11-2024 01:32 PM
After a call drops and you get this onscreen message, try a manual network search - does EE show? Can you manually select it?
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02-12-2024 09:18 AM
Thanks for the responses. It actually seems to have been okay after a couple of restarts, so hopefully that's it sorted.
Thanks again
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03-12-2024 08:43 AM
Thanks for coming back and letting us know @Sting7
Please let us know if this happens again 🙂
Leanne.

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