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Signal

OwenB
Established Contributor
Established Contributor

‎23-09-2023 05:04 PM

Hi there is no mobile signal at my post code. This affects any phone so not just my service. The coverage checker say no issue and that I can even get 5G. Can someone check please as can never get through to you to discuss. 

0 Helpful
1 REPLY 1
bristolian
EE Community Star
EE Community Star

‎23-09-2023 08:45 PM

Is this a recent problem, that could be caused by a temporary outage? Or are you reporting a long-term service issue?

If the former, use the online coverage tool at https://coverage.ee.co.uk/coverage/ee and select "check status".

Depending on the response, you can either register for updates or use "report a problem"